It’s hard to find a reliable hosting service, with feasible prices and excellent customer service. But I believe that I was able to find all of that through Hostgator. I’ve been a customer with Hostgator for almost 3 years and I must say that they offer exceptional hosting services thus far.
One of the things that I can appreciate about Hostgator is that they offer flexible prices to new customers. They aren’t expecting customers to shell out tons of money for something they may not like. I was able to start with the hatchling package for a few bucks a month, and then move up as my site grew. They offer transfer services for free which is something else I appreciated. And they have a knowledge base that gives you answers to most of your questions.
The customer service is just as exceptional to me. I have the option to either call in and talk with someone or I can take advantage of the online chat. Most times my issue is resolved by a knowledgable staff, which means that Hostgator trains their virtual assistants well.
During the time I was looking for a new host, I searched through a handful of different companies. Hostgator stood out because they offered free domain transfer, free database transfer, free script transfer and free file transfer. Not many hosting companies offer these services for free. The options are unlimited when it comes to having my site hosted with Hostgator. They work to keep their customer’s informed, from small server switches to hosting issues that may affect our websites.