I’ve been with Hostgator for almost two years now and just like with anything else, there has been ups and downs when it comes to my service. All in all, the overall hosting service is fairly strong. Compared to other hosting companies I have tried, like Godaddy, Hostgator has never had any issues when it comes to uptime. And I also appreciate the fact that I can contact technical support 24 hours a day.
Anytime I request support, I’m treated with respect and service techs work hard to answer any of my questions. The only downside is that the waiting period can be a bit daunting due to the shortage of help.
When it comes to price, I believe that they offer fair prices when it comes to certain hosting packages. I believe that when it comes to VPS and dedicated, they are a bit more expensive considering that cloud hosting is becoming more and more popular.
The back end where I had all of my monthly transactions and domain names is well organized and secure. I can handle hosting payments, buy new domain names, and or cancel my service all in one place.
The bottom line is, until I find a Hosting service better than Hostgator, Hostgator will be the one that I ride with. They are more than reliable and they have taken great care of my website.