After turning away from the high up-sell’s at 1 and 1, and after being skeptical of GoDaddy and the fact they would add random items into my shopping cart, I decided to try out JustHost. Their prices were reasonable, and from what I had gathered before even signing up, the company wasn’t going to be too pushy in terms of trying to sell me a bunch of stuff I didn’t want.
So I gave it a try. And for the most part, I am content with JustHost, their customer service team, and their packages. But like with any web host, improvements can be made.
JustHost’s knowledge database consists of comprehensive articles, video tutorials, and a FAQ section, which is perfect for first time webmaster’s. After getting confused about how to transfer an already established website into JustHost’s cPanel, I contacted their customer service team. JustHost’s customer service can be reached through phone, email or live chat 24 hours a day. The representative I spoke with was easy to talk with and handled each of my questions in a timely manner.
The company’s cPanel comes with already established versions of WordPress, Joomla, Weebly and more. Another additional bonus to choosing JustHost as your next host is the free bonus credit you get for Pay Per Click campaigns. While the company isn’t as massive as HostGator or GoDaddy, it’s still a very reliable and solid web hosting provider.
There are a few minor drawbacks that I’ve spotted with using JustHost. The first one being that I feel the company may be outsourcing their customer service. I have mixed feelings about this because it has been different every time. With certain departments of their customer service, I get the feeling that the representative does not speak English as a first language, which can hinder communication. Another thing I dislike about JustHost is their domain prices.
Regular .com’s, .org’s and .net’s cost $14.99 per year, while their .us domains, which are usually the cheapest for every hosting company, cost $6.99 a year. While this sounds pretty reasonable, compared to providers like GoDaddy or NameCheap, they aren’t the most cost effective domains. All-in-all, their domain pricing module could use some serious work.
There are a few flaws with JustHost, but I have had no serious problems, and I will continue to use them as my hosting provider for future websites.
I give JustHost a 4 out of 5.