I know how it freaks you out when you see that you are missing the technical knowhow to change the name servers. Frantically you might have called the technical department innumerable times to solve this impasse. But, somehow, you are just not getting what they are instructing you to do because of some miscommunication. As this is a common problem faced by thousands of people all over the world, all the time, I am going to give you a detailed report on how to set the name servers and how to solve common problems that may crop up along the way.
First thing first-You need to have the Name Servers details from the hosting company where you will host the domain and then you need to point the domain name to these Name Servers.Here is how you can do this –
Login to the control panel provided by the hosting company.
Make a search for the domain name and then Click onto the Order Information.
Before proceeding further, I must tell you that sometime, you may find the domain name is locked or suspended. If you get stuck with this, you need to contact the Web hosting company to unlock this.
Once you get through this, just click on to the Name Server Link, put the Name Servers details provided by your Hosting Company and then press enter.
However, you may encounter the “Invalid Name Server” problem while updating the Name Servers. It happens when the Name Servers details that you have updated are not registered with the Registry. In that case, you need to contact the Hosting Company and ask them to provide you Name Server Details that are valid and registered with the Registry. Make sure that you are updating the name servers with at least 2 name servers, otherwise the Name Servers details for that domain may not be updated.
Additional Details: Sometimes you encounter a problem like this– “The Current Domain Status does not allow this”, while changing the name servers. This happens when the domain name is either suspended or locked at the Registry or the domain name is not available or updated in the system. Or it can be that a transfer of the domain name from one Registrar to another Registrar is under way. During this difficult time, you need to try the following steps –
If you find that the domain is suspended, you just need to inform the web hosting company about this and they will do their job. A solution might be a phone call away.
Now, if an Outbound Transfer is underway, you need to wait some time for the transfer to complete. Once it is done, you will be able to make changes to the Name Servers at the new Registrar. Alternatively, you can stop the transfer from happening. But I do not think this would be a great idea when you have already made the payment for the transfer to happen.
Few Additional Notes:After the Name Servers are updated, it usually takes 24 to 48 hours before your website starts appearing in the web browser, because of the time it takes for the DNS to propagate. But it depends on things like how the web hosting package is set up or whether the website has content on it or not. For your information, I must inform you that the time-frame for DNS Propagation can’t be expedited.